Network management challenges today go well beyond simple network availability. Issues like Quality of Service (QoS), Service Level Agreements (SLA), network growth/deployment, and most importantly, network security are all critical areas that require advanced troubleshooting, diagnosis, and management tools. New applications are continually being deployed such as ERP, CRM, and mission critical e-Business services. All of these new applications are driving network management demands from response time issues to network security breaches. Networking professionals are faced with more pressure than anytime previous in their careers. They have less technical staff, “n” times more users, and most importantly, an operational environment with “zero” tolerance for downtime. Today the network is the business. Without an enterprise network running at peak efficiency, business functions in all areas come to a halt.
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