Cosa Instrument, a Yaphank, New York-based distributor of high-technology equipment, recently faced a problem common to many successful, growing companies: Cosa's technology infrastructure had largely been assembled piecemeal to address specific business problems. As a result, the company suffered from a lack of application integration, no control over valuable business data, ineffective collaboration, and a high total cost of ownership. To enable employees to work together and share information - and to safeguard its critical data - Cosa Instrument, with the help of its Microsoft Certified Business Solutions Partner, Infinity Info Systems, built an entirely new technology infrastructure based on Microsoft technologies. Cosa placed Microsoft Business Solutions CRM (now part of Microsoft Dynamics).
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