| Publisher | Citrix Online | ||
|---|---|---|---|
| Format | Date added | 17 Nov 2006 | |
| Topics | ROI - TCO, Remote Access - RA Servers, Network Administration | ||
| Downloads | 77 | ||
Rapattoni Corporation provides management information software for real estate associations. The company was using pcAnywhere and other remote-access software, but found it to be unreliable and difficult to use. Rapattoni now uses GoToMyPC Pro to easily administer customer networks. There is virtually no configuration with GoToMyPC Pro, allowing company administrators to begin working immediately. Rapattoni administrators can now securely access customer networks without customer intervention. GoToMyPC Pro adds to the bottom line by saving administration and travel time.
Related white papers
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
Virtualised Web Hosting featuring the Quad Core AMD Opteron Processor
This short video profiles the role that AMD plays within Rackspace's 40,000 servers across the globe, with virtualised web hosting that delivers energy savings and flexible, scalable ease-of-use.
Responding quickly to changing markets: Anticipate, Adapt, Excel
Market change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses and midsize companies have one distinct...
E-Business Suite Spotlight Video
3 Minutes with Free Tool Can Save Thousands! The EBS ROI Tool quickly points out the benefits of upgrading to EBS R12 on IBM hardware. Uncover improved productivity and better value....



