Market players require access to real-time information in order to transact business in today's 24/7 global environment. In order to compete, financial institutions must be able to provide their employees and their customers with access to information intra-day and in real time. Market acceptance of the Internet and mobile devices as a means of transacting business in real time extends the movement toward a completely automated transaction lifecycle and Straight-Through Processing (STP). The Straight-Through Exception Processing (STEP) suite from SunGard eProcess Intelligence (ePI) includes components to identify many types of exceptions, and takes the necessary steps to resolve those exceptions using automated research and reasoning techniques.
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