| Publisher | Enterprise Management Associates | ||
|---|---|---|---|
| Format | Date added | 01 Sep 2006 | |
| Topics | Help Desk, Infrastructure Management, Knowledge and Data Management, Customer Support Services, Security Management, Legal, Service Level Management, Cost Control - Risk Mgmt., Resources Mgmt., Strategic Planning, IT Reliability, SLA, Sarbanes-Oxley, ITIL, HIPAA, Gramm-Leach-Bliley Act, SEC Rule 17A-4 | ||
| Downloads | 1719  popular | ||
Over the past 18 months, ITIL's notion of the Configuration Management Database (CMDB) has caught on within the industry. In a nutshell, the CMDB provides a common trusted source for all IT data used by the business and holds significant promise as a central point for IT governance, asset management, inventory, change and configuration control, and as a core system for more effective service assurance.
While promising, the CMDB can also be puzzling and intimidating for enterprise IT professionals. The CMDB isn't a "thing" to buy. Rather, it is an enabler for data integration in support of superior process and organizational efficiencies. A successful CMDB initiative necessitates a new way of investing in, reconciling, and consolidating management investments and requires substantial cultural, political, and organizational change.
In this research report, Enterprise Management Associates (EMA):
- Provides an introduction to ITIL's CMDB
- Outlines the drivers for CMDB adoption
- Addresses potential pitfalls on the road to successful CMDB implementation
- Offers best-practices guidance to organizations undertaking a CMDB initiative
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