As a business solutions provider, Inacom Information Systems focuses on technology consulting, education, and procurement. The company specializes in application development, network platforms, project management, security, storage, training, and the convergence of voice, data, and video. The company also provides ongoing service, sales training, and education for its clients. It needed a cost-effective, scalable information management system that would help enable its business teams to work more efficiently. It implemented Microsoft Business Solutions - Great Plains software and upgraded its Customer Relationship Management (CRM) software to Microsoft CRM 1.2, both now part of Microsoft Dynamics.
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