Rogers Enterprises, which operates 78 fine jewelry stores throughout the Midwest, has owned Lotus Notes messaging and collaboration software since 2001, but corporate employees rarely used it. The system was difficult and time-consuming to administer, and store managers were not tied into it at all. Wanting to improve messaging and communications enterprise wide, the IT group decided to update the network infrastructure, migrate existing servers to Microsoft Windows Server 2003 with Active Directory service, and deploy Microsoft Exchange Server 2003 as the company's messaging platform. Today, the entire company relies on e-mail as its primary tool for scheduling and communications. Remote users and store managers use Microsoft Office Outlook Web Access to access e-mail.
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