| Publisher | SAP | ||
|---|---|---|---|
| Format | Date added | 01 Jan 2005 | |
| Topics | Knowledge and Data Management, Procurement - Purchasing, Business Intelligence - Data Warehousing, IT Manufacturing, Cost Control - Risk Mgmt., Resources Mgmt., Strategic Planning, Performance Budgeting and Management, Data Sharing and Integration, Decision Support Systems | ||
| Downloads | 152 | ||
When you're in the business of manufacturing safety components for the automobile industry, you can't afford to build faulty parts. That's the philosophy at Continental Automotive Systems (CAS), a supplier that employs the automotive industry's 8D process for troubleshooting quality issues as quickly and efficiently as possible. Download this SAP Customer Success Story to learn how the SAP Exchange Infrastructure (SAP XI) and SAP Business Intelligence (SAP BI) solutions have enabled CAS to automate the 8D process and:
- Resolve quality issues quickly and completely
- Measure and track customer satisfaction
- Reduce the incidence of recurring errors
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