In 1998, Siemens, a global technology leader, formed the Siemens Workplace Architecture Team (SWAT) to develop common standards for technology deployments. But as its scope grew, the group struggled to communicate across multiple regions and time zones. Then, the company deployed Microsoft Office Live Communications Server 2003, followed a couple of years later by Microsoft Office Live Communications Server 2005, which provided Siemens with instant messaging and presence awareness. SWAT also subscribed to Microsoft Office Live Meeting, a hosted multimedia Web-conferencing solution. With these real-time communication and collaboration tools, SWAT reached consensus faster, cut the number of in-person meetings - and their costs - by half, and took on more projects within the same budget.
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