| Publisher | Mercury Interactive | ||
|---|---|---|---|
| Format | Date added | 01 Aug 2006 | |
| Topics | IT Reliability, ITIL, Infrastructure Management | ||
| Downloads | 13 | ||
Learn how Forsythe Solutions Group together with Mercury can provide the essential tools, technology and advice to accelerate the successful adoption of ITIL initiatives. This paper combines Forsythe's real-world ITSM experience with Mercury's powerful business technology optimization (BTO) tools and processes.
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