NoteWorld relies heavily on maximum network up-time in order to provide its mortgage self-funded clients with the highest possible levels of customer service. In order to maintain maximum network up-time the company had to choose whether to maintain its network in-house by adding IT staff or by outsourcing to a strong network partner. The company chose to outsource its network maintenance to Avaya with an Avaya Maintenance Agreement. The choice offers maximum up-time and proactive network monitoring, freeing the company's IT staff to work on more significant, business-impacting projects.
Did you find this white paper useful?
28 out of 50 users found this white paper useful
Related white papers
Southern Computer Warehouse Streamlines its Sales Operations with ChannelOnline
Challenges: Southern Computer Warehouse (SCW) needed to improve its e-commerce store site to compete more effectively with much larger resellers. Lack of efficient quoting processes and accurate, up-to-date...
ChannelOnline Plays Significant Role in Realizing Innovative Computing Systems' 772% Growth
Challenge: Innovative Computing Systems (ICS) sought to offer products and services to a growing clientele without increasing its overhead or sacrificing quality of customer service. Solution: Using CNET Channel's Web-based ChannelOnline...
GMP Calibration Software Implementations: Containing Costs and Managing Risk
As expectations from and complexity of calibration management software implementations increase, many leading regulated Life Science manufacturers have chosen to outsource some or all of these implementations. This white paper...
The Impact of Translation in Global SAP Deployments: Seven Steps to Ensure Maximum Utilization
Studies show that training provided in a language other than the learner’s native language often leads to misunderstanding and lack of comprehension. An effective SAP translation strategy accelerates the...
Abbey National Expands Outsourcing Agreement
Abbey National has always been at the forefront of its industry, being the first Building Society to demutualise. The desire to keep moving forward and look to the future is...
Why, What, Where and How of Outsourcing
There are several good reasons why it would make sense to outsource the next project. It is however best that the reason of "Why" is identified and clearly understood. It...
The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation
A new brand of outsourcing is essential for organizations intent on leading in today's global economy. Globalization and rapid advances in technology have shifted the measure of success, driving companies...
