21ViaNet, TManage, and ZoomTown.com have all selected Cisco Info Center (CIC) as their network monitoring platform for the services they deliver to business and communications communities. Based on Micromuse's Netcool suite of products, Cisco Info Center is a service-level monitoring and diagnostics tool that provides network fault and performance monitoring, trouble isolation, and realtime service-level management for large networks. CIC is designed to help operators focus on important network events, offering a combination of alarm reduction rules, filtering, customizable alarm viewing, and partitioning. Cisco Info Center provides a highly configurable client/server application that can consolidate, deduplicate, filter, and correlate fault information from a wide range of management platforms and multiple network layers.
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