| Publisher | University of Minho | ||
|---|---|---|---|
| Format | 340.7KB PDF | Date added | 12 Apr 2005 |
| Topics | SLA, Quality of Service | ||
| Downloads | 38 | ||
This paper addresses the problem of formalizing Service Level Specifications (SLSs) as a first step to simplify and automate the configuration and management of multiservice IP networks. A formal representation of SLSs will allow their automatic validation and processing, fostering the dynamic negotiation of SLSs and the interoperability among service management entities. In this way, taking advantage of XML extensibility and portability, a Schema is presented describing XML SLSs sections and their contents. In addition, an XML validator tool was built to check if SLSs are correctly specified. An XML SLS for an IP telephony service is used to exemplify this proposal expressiveness.
Did you find this white paper useful?
28 out of 50 users found this white paper useful
Related white papers
Managing Critical Change Processes at Roche
Roche is one of the world's largest healthcare companies, with 70,000 employees across 150 countries. Roche's objective was to install a common change management system that used single database for...
Guide to cost optimization: 4 ways to gain operational advantage
In today's economic environment, companies everywhere seek to reduce the cost of operations. Did you know that organizations today spend up to 80 percent of the IT budgets supporting...
See how easy it is to updateor completely reinventyour web site today
Your web site is often a customer's first impression of your business. What is yours saying about you? If your current site isn't helping you attract and interest customers, help is...
Project Management & Business Skills Training Catalog
Improve your professional skills and increase your efficiency Our latest training courses offer expert instruction and exam prep for project management, business skills, business analysis, and ITIL. Learn more about these...
Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs
Metrics that force organizations to think about service level agreements and measurements differently Learn how new high performance telecom expense management solutions will increase your ROI. Watch "Learn how Performance...
Taking Advantage of Usage Service Level Agreements in Grid Resource Scheduling
Challenging issues concerning resource usage can arise within Virtual Organizations (VOs) that integrate participants and resources spanning multiple physical institutions. Participants may wish to delegate to one or more VOs...
Insourcing Case Study
The client offers retail foreign exchange and provides a wide range of foreign currency and payment services. Due to a growing dependency on technology and automated systems in recent years,...
