Backups are boring, confusing and expensive; ultimately, a person does not care about backups at all. All he or she wants is an assurance that they can recover mission critical systems quickly and painlessly and continue business operations in the face of catastrophe. According to the National Fire Protection Agency, 43 percent of all U.S. businesses never reopen after a disaster. Yes, that includes the damage from a devastating hurricane or tornado; but if the customer transaction application server suffers a system crash, one might not be an operating business again until the system is restored. This paper explains business continuity, disaster recovery and introduces the concept of data protection, a different notion of data that can help speed a return to normality.
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