| Publisher | University of Toronto | ||
|---|---|---|---|
| Format | 733.0KB PDF | Date added | 19 Oct 2004 |
| Topics | SLA, Quality of Service, Service Level Management | ||
| Downloads | 41 | ||
As the Telecommunication world move from the circuit switching to packet switching and from the dedicated circuit to IP VPN, QoS, Service Level Management is becoming more and more vital when the service provider deals with customers. This paper presents the architecture and design of an integrated and automated Service Level Management Software System.
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