| Publisher | Reed Elsevier | ||
|---|---|---|---|
| Format | 402.5KB PDF | Date added | 06 Jul 2004 |
| Topics | SLA, Service Level Management, Quality of Service | ||
| Downloads | 43 | ||
The evolution of mechanisms for providing Quality-of-Service (QoS) over the contemporary network infrastructures has introduced the need for regulation and management of the emerging QoS services with the use of Service Level Agreements (SLAs). SLAs define the qualitative and quantitative characteristics of the services provided from a network provider to peering networks or customers. This paper defines a template for the SLA structure to support the provision of a QoS service between two peering domains and then proceeds with the definition of an end-to-end SLA across consecutive domains, based on the bilateral ones. The paper also proposes a model for the service provisioning procedures.
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