| Publisher | Mercury | ||
|---|---|---|---|
| Format | HTML | Date added | 09 Aug 2006 |
| Topics | Monitoring Systems, Service Level Management, SLA | ||
| Downloads | 28 | ||
Where does the leading provider of online group health insurance back-office software, that garners 100% of its revenues from its Web applications, turn to ensure the best end-user experience and enforce customer Service Level Agreements (SLAs)? As a highly successful application software provider to the group health insurance industry, BenefitPoint relies on Mercury Application Delivery and Application Management solutions to ensure its Web applications continue to perform and its customer SLAs remain intact.
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