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On the Stability of Adaptive Service Level Agreements

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22 out of 39 users found this white paper useful


Publisher Oslo University College
Publisher Registration Direct Access
Topics SLA, Quality of Service, Service Level Management Date added 14 Dec 2005
Downloads 0 Format 298.6KB PDF

The authors consider some implications of non-linear feedback, due to policy combinatorics, on policy-based management of net-worked services. The authors pay special attention to the case where the monitoring of certain aspects of Service Level Agreements is used to alter future policy dynamically, according to a control feedback scheme. Using two simple models, the authors show that non-linear policies are generally unstable to service provision, i.e. provide no reliable service levels (QoS). Hence the authors conclude that automated control by policy-rule combinatorics can damage quality of service goals.

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22 out of 39 users found this white paper useful


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