| Publisher | DMG Consulting | ||
|---|---|---|---|
| Format | Webcast | Date added | 20 Jul 2006 |
| Topics | Best Practices, Security Management | ||
| Downloads | 22 | ||
The growing acceptance of hosted and on-demand call center solutions has brought new options for contact centers that want the latest technology, but don't have the budget or the desire to get locked into one solution. This webcast presents the criteria to determine if a hosted solution is right; key factors in the selection of a hosted recording provider; and best practices, especially in the area of security.
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