In a time of instant global communication and ubiquitous information, citizens and businesses are demanding convenient, consistent access to government information and services. Though sometimes hampered by limited resources and inefficient, paper-based service delivery processes, governments are successfully delivering higher levels of prompt, customer-oriented service through the adoption of the same tools and technologies used by the commercial sector. Microsoft Dynamics CRM, formerly known as Microsoft Business Solutions CRM, is a complete customer relationship management solution that provides all of the tools and capabilities needed to create and easily maintain a clear picture of taxpayer needs from first contact through service fulfillment.
Did you find this white paper useful?
8 out of 20 users found this white paper useful
Related white papers
IDC reports on Novell's Secure Desktop Solution: A Modern-Day Marriage of Business Benefit and Risk Reduction
The increasing mobility of the modern workforce and the competitive requirement to optimise that workforce with mobile communications has greatly increased the complexity of IT security. This IDC whitepaper examines...
Green IT: Reducing your Carbon Footprint with Citrix
Going green has become an imperative, not an option, for companies facing the new reality of balancing business objectives with dwindling environmental resources. Limited energy supply and skyrocketing costs are...
Does 802.11n deliver better wireless services for Enterprises?
Watch our on demand 802.11n webinar to discover how HiPath Wireless 802.11n from Siemens Enterprise Communication has solved the traditional technology challenges associated with higher power access points and controllers....
Farpoint Group report - 802.11n Access Points and POE: Key considerations
In this 5 page report, you'll discover more about the key technical considerations when making the move to 802.11n. The report provides: * An overview of PoE ...
Practical Considerations for Deploying 802.11n
Download this White Paper from Siemens Enterprise Communications to demystify the current confusion surrounding the new 802.11n WiFi standard.Find out more about the key issues when considering a move to...
Protecting virtual macchines: the "best of Vmworld" approach
By enabling IT managers to move virtual machines (and the applications they host) between physical servers, server virtualization gives them a powerful method for reducing planned downtime and speeding recovery....
Aberdeen Group: Best in Class Organisations Use Packeteers WAN Optimisation Solutions
Independent research from the Aberdeen Group shows that the most successful enterprises are reaping the benefits of the Packeteer solution and are using it for competitive advantage. Download the...
