| Publisher | Green Beacon Solutions | ||
|---|---|---|---|
| Format | HTML | Date added | 14 Jul 2006 |
| Topics | Warehouse Inventory Management | ||
| Downloads | 83 | ||
Deciding whether to choose a best-of-breed CRM application or a comprehensive application suite has challenged companies in all industries. There is no single best application strategy for all enterprises; the key element to any CRM solution is designing a solution that fits your business best. This paper guides in decision-making process - by dividing the CRM options into two camps: niche, or best-of-breed, players and suite vendors. Best-of-breed vendors exclusively offer the gamut of CRM tools. Sales Force Automation, Support, Marketing, and increasingly Analytics comprise the breadth of a best-of-breed CRM application. Suite applications address the CRM core, but they also seek to take things a step farther. They may offer extended functionality for financials, order management, inventory management, and eCommerce.
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