| Publisher | Soffront Software | ||
|---|---|---|---|
| Format | HTML | Date added | 11 Jul 2006 |
| Topics | Help Desk | ||
| Downloads | 30 | ||
Sand Technology provides high-performance, scalable software solutions for data mining, data marts, data warehouses and OnLine Analytical Processing (OLAP). Sand Technology needed a web-based solution to improve customer communication and resolve software support issues faster. They wanted a solution that can be customized for their business, rather than force-fitting their process to the software. The company implemented Soffront's TRACKWeb Defects, TRACKWeb Help Desk and TRACKRules in February of 2000 and since that time has been successfully using the products.
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