| Publisher | Soffront Software | ||
|---|---|---|---|
| Format | HTML | Date added | 11 Jul 2006 |
| Topics | Help Desk | ||
| Downloads | 12 | ||
Avocent Corporation, located in Huntsville, Alabama, is the leading supplier of connectivity solutions for enterprise data centers, service providers and financial institutions worldwide. Although the company leads the market with connectivity and manageability solutions, they needed a little help with the efficiency of their help desk. After a thorough selection process, Avocent chose Soffront CRM as a central portal for tracking help desk tickets. Avocent initially rolled out Soffront CRM in their Alabama office in 2004 and has now expanded it to support their entire global infrastructure teams worldwide.
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