Lifetime Products was using Microsoft Exchange Server 2000 but it was presenting challenges that limited the productivity of end users that is without remote or mobile device access to calendars, contacts, and e-mail, sales people and executives were unable to keep track of communications when offsite or at remote Lifetime locations. Lifetime Products decided that it needed a messaging and collaboration platform that would provide enhanced mobility options to increase user productivity while enabling better spam management. In April 2003, Lifetime Products decided to upgrade from its current Exchange Server 2000 to Microsoft Exchange Server 2003.
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