| Publisher | SAS Institute | ||
|---|---|---|---|
| Format | HTML | Date added | 05 Jul 2006 |
| Topics | ATM, Cost Control - Risk Mgmt., Knowledge and Data Management | ||
| Downloads | 207 | ||
The cash point or Automatic Teller Machine (ATM) is a service that many Austrians use every day without ever thinking about the complex logistics behind it. But for most banks, the stocking and maintenance of cash machines can represent a major cost and there is significant risk potential for theft and fraud. On the other hand, optimized ATM management allows Europay Austria to reap major savings and increase customer satisfaction, while reducing risk. Europay Austria employed the consultancy company Trust Consult on a pilot project that was aimed at determining the potential for optimizing the costs of managing cash machines and estimating the repayment period. SAS was brought in to analyze historical management data and to develop, on this basis, a model for optimum filling.
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