| Publisher | SAS Institute | ||
|---|---|---|---|
| Format | HTML | Date added | 05 Jul 2006 |
| Topics | Planning and Services, Cost Control - Risk Mgmt., Strategic Planning | ||
| Downloads | 64 | ||
The Dexia BIL operations and technology group supports the customer-facing business lines with a range of back-office, IT and facilities management services. Recent trends in the international financial services sector have forced banks to adapt, and Dexia is no exception. The operations and technology department was created in 2002 to provide a technologically advanced and efficient service center to meet the needs of increasingly demanding customers. For some time, Dexia's IT division had been using SAS to manage and charge costs. So when they found out about SAS Activity-Based Management, they decided it was the right solution to support their project to embrace cost management across all operations and technology functions.
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