Malvern Instruments is a leading supplier of instrumentation systems that apply advanced technologies for the accurate characterization of particles and bulk material's physical properties. Recognizing the need for a simple, effective way to deliver critical product information - and free up experts and reduce costs - Malvern turned to Brainshark, a Waltham, Massachusetts-based provider of on-demand rich media technology, which combines voice, visuals, and business documents. Brainshark has enabled Malvern's experts to more efficiently create web-based training presentations that could be rapidly and widely delivered via an email that links to the presentation.
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