Two years into the adoption of a blended learning solution to train its field personnel, Vancouver-based electric utility BC Hydro is already recognized as a best practice operation. Hearing that brings a chuckle to Olivier Schittecatte, the company's manager of training and development for field services. One reason for the acknowledgment is the training department's aggressive strategy for using technology to track and supplement traditional training efforts. In an impressively short period that began in October 2002, the department went from initial research of the Learning Management System (LMS) marketplace to final selection of the Plateau Systems platform.
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