| Publisher | Brainbench | ||
|---|---|---|---|
| Format | Date added | 09 Jun 2006 | |
| Topics | Training and Certification, Career Development | ||
| Downloads | 181 | ||
One of the most significant challenges facing services organizations today is the need to identify and deploy talent quickly. For SaskTel, a major Canadian telecommunications service provider about to roll out a brand new technology to its client base, the demand for qualified personnel in its Customer Relationship Center was urgent. When the HR Manager of Recruitment Solutions for the company's Strategic Planning and Staffing department started working to fix the hiring problem, he began examining the candidate screening process - one that caused recruiters to spend the majority of their time with candidates who proved to be unqualified for the job. He saw an opportunity to address this issue with an online skills assessment system provided by leading skills measurement company Brainbench.
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