| Publisher | SkillSoft | ||
|---|---|---|---|
| Format | Date added | 01 Jan 2008 | |
| Topics | Training and Certification, Customer Support Services, Online - Distance Education | ||
| Downloads | 247 | ||
WellPoint is a health insurance company that owns Blue Cross and/or Blue Shield plans in 13 states, as well as HealthLink and UniCare. It serves more than 28 million medical members and 80 million specialty members nationwide. The company needed to increase associate satisfaction and first-year employee retention through focused, career development opportunities. WellPoint's learning and development staff created and implemented the Associate Career Development Program in 2004. A follow-up survey conducted after the first year of the program showed a 15 percent improvement in associate satisfaction, with 35 percent of targeted associates actively participating in the program.
Did you find this white paper useful?
26 out of 50 users found this white paper useful
Related white papers
Try IBM Cognos Express FREE for 30 days for integrated reporting, analysis & planning
Download a free trial of IBM Cognos Express, the first and only integrated business intelligence (BI) and planning solution purpose-built for midsize companies. Get essential reporting, analysis, dashboard, scorecard, planning,...
A Simpler IT Infrastructure Can Help You Focus on Customers - Windows Server®, Learn More.
The right server solution should help you save time, reduce costs, and get organized—leaving you more time to focus on the most important part of your business: your customers. Windows...
Smarter Systems Development: A System Engineering Trade Study to support Green Initiatives with Model Driven Development
Trade studies help us fully explore the design space to ensure that a proposed solution best meets conflicting performance and cost requirements. But many of us don't know that you...
Project Management & Business Skills Training Catalog
Improve your professional skills and increase your efficiency Our latest training courses offer expert instruction and exam prep for project management, business skills, business analysis, and ITIL. Learn more about these...
Windows Server 2008: Release 2 Review Guide
Windows Server 2008 R2 is closely correlated to Windows 7; with respect to the desktop/ notebook operating system, Windows 7 might be considered a refinement of Windows Vista, but some...
How to "MAP" Your Infrastructure for Windows 7 and Server 2008
The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any...
Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition
The number of Project Managers getting certified is growing every year, and certification helps Project Managers differentiate themselves from their co-workers or other job applicants. Certification also provides credibility for...
