IT disaster recovery managers tend to base Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) on system requirements rather than business needs. However, a process is needed for linking RTOs and RPOs to critical business processes. In practice, this linkage is the responsibility of the business owner. It begins with the assignment of tiers of criticality to each business process on which recovery processes are then based. During cost/risk discussions, there are several questions that need to be asked to help ensure the linkage of recovery to business needs. This paper introduces several of those questions as well as a sample decision input matrix to help ensure your recovery processes are based on real-world business drivers.
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