The Standard Life Assurance Company (Standard Life) was established in Edinburgh in 1825 and is Europe's largest mutual life assurance company. Standard Life's network of 40 local branches relied on Private Branch eXchange (PBX) telephony. With this outdated technology the company faced a critical decision: update the existing PBX structure or undergo an upgrade to a converged IP data and telephony network. Standard Life turned to IBM Global Services which led a team that delivered a managed solution, designed the infrastructure, managed the procurement process, installed the technology, and provided 24 X 7 onsite network support. IBM worked with Cisco Systems and deployed a state-of-the-art Internet Protocol (IP) Communications (IPC) network at Standard Life.
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