To help minimize costly downtime, network administrators often rely on automated monitoring solutions to alert them to trouble. However, the hidden costs and operational complexity of many traditional monitoring solutions have made them far more expensive to implement and maintain than originally anticipated. This white paper will outline best practices for deploying a network and systems monitoring solution. This approach has been successfully used by several industry-leading companies including Blue Cross/Blue Shield of Hawaii and The Gymboree Corporation. The reader will learn best practices in terms of:
- Datacenter monitoring and management as a business process, not a software tool
- Web-based datacenter monitoring
- Standards-based systems and open source solutions-what they are and why they make a difference
- Choosing automation rather than consulting- or manpower-intensive approaches
- When working with vendors, demand simple license terms and avoid products with many add-on modules or hidden costs
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