Fairwood Holdings Limited is one of the leading Hong Kong fast food operators in Hong Kong and in Mainland China. Fairwood is committed to using the most advanced technologies to enhance business operations and improve efficiencies. Their existing PBX had been in use for many years. It was time to make the move to a new, cost-efficient network that would offer the advanced features they wanted. The Cisco Unified Communications system was chosen as a result of Fairwood's confidence gained from using other Cisco technologies and because of Cisco's leading market position. The Cisco Unified Communications system allows Fairwood to embrace the Intelligent Information Network (IIN) strategy that addresses the evolving role of the network.
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