| Publisher | Shoretel | ||
|---|---|---|---|
| Format | Date added | 26 May 2009 | |
| Topics | VoIP - IP Telephony, Telecom Services, Telephony Systems - PBX, Access Technologies, TCP - IP | ||
| Downloads | 63 | ||
When NORPAC Foods needed to replace three outdated and poorly performing PBX systems, it evaluated a variety of alternatives and ultimately chose a new Voice over IP (VoIP) system from ShoreTel. Download this case study to read about the cost and productivity benefits the Oregon-based processor of fruits and vegetables has realized since deploying its IP telephones. The paper describes the user-friendly features of the ShoreTel system and explains how they're translating to better customer service for NORPAC.
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