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Management Toolkit

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The Role of ICT in Meeting Local Government Efficiency Targets: A Survey of 80 English Local Authorities

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26 out of 50 users found this white paper useful


Publisher Touchpaper Software
Publisher Registration Register to Access
Topics Help Desk Date added 01 Jan 2006
Downloads 314 Format 941.2KB PDF

The survey presented in this paper highlights the need for everyone to focus on ways of improving efficiency in the use of technology in Local Government. Almost everyone agrees that ICT has a pivotal role to play, but there are still uncertainties as to how to leverage support and manageability improvements so that operational processes are made more effective. Asset management, web self-service and other applications are clearly in the minds of many of those charged with achieving Gershon savings, and there is evidence of an increased commitment to invest in these areas.

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