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Reducing the Business Risk of Change with Mercury Application Change Lifecycle

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28 out of 50 users found this white paper useful


Publisher Mercury Interactive
Publisher Registration N/A
Topics Resources Mgmt., Knowledge and Data Management, Infrastructure Management, Database Management, ITIL, Strategic Planning, Service Level Management Date added 01 Jan 2006
Downloads 13 Format Webcast

Today's technology professionals require solutions that automate key IT processes to ensure they are working on the right things to provide business value, improve project execution and resource allocation, and automate the change process to deliver compliance in a sustainable way. Forward-thinking IT professionals are turning to ITIL best practices and IT governance to ensure IT success in these areas. IT Governance enables you to automate key ITIL processes, making IT service management both enforceable and repeatable.

Together, ITIL best practices and IT governance can contribute directly to tightly aligned IT strategies that optimize the business outcome of IT, while reducing costs and risks throughout the application and infrastructure lifecycle. Learn more by joining featured speaker Matt Light, Senior Gartner Analyst, as he discusses IT Governance within the ITIL framework."

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28 out of 50 users found this white paper useful


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