ZDNet UK


Skip to Main Content

ZDNet.co.uk - Winner of Best Business Website 2007
  1. Home
  2. News
  3. Blogs
  4. Reviews
  5. Jobs
  6. Resources
  7. Community
  8. My ZDNet

 

ZDNet UK RSS Feeds


Server platforms Toolkit

Register now

Success Story Series: Service Management Techniques Featuring FBL Financial Group

Did you find this white paper useful?
24 out of 50 users found this white paper useful


Publisher Compuware
Publisher Registration Register to Access
Topics Service Level Management, ITIL, Infrastructure Management Date added 04 May 2006
Downloads 21 Format Webcast

One's applications and their supporting infrastructure are the lifeblood of the organization. Maintaining high quality, high performing applications that meet end users' service expectations can mean the difference between a business that's just getting by and one that's highly successful. How an organization meets service management challenges - such as a lack of end user visibility and adhoc troubleshooting processes - can be the fine line separating the two. This webcast explains how organizations are improving application service and ultimately contributing value to the business.

Register now

Did you find this white paper useful?
24 out of 50 users found this white paper useful


  • Trackback
  • Clip Link

Related white papers

11 things to consider for File Virtualization

As organizations struggle to cope with the exponential growth of data, especially in the unstructured and decentralized file space, the urgency to gain better control, visibility and transparency of file...


Benchmarking Study Stage II: Routes to Value: An Actionable Approach to Business Service Management

This complimentary Filigree Research benchmark study from BMC Software analyzes the state of IT-business alignment and IT maturity in 565 global IT organizations. Want to know how you compare? Download...


ITSM in Alfa Bank

Alfa Bank is a full service bank, providing commercial banking, investment banking, asset management, and trade finance and insurance products. The challenge was to achieve shorter time-to-market of the banks...


ADP Securities Industry Software Leverages Remedy for CMM and ISO 9001

ADP Securities Industry Software (ADP/SIS) provides information technology (IT) services to regional securities brokerage firms located across the United States. ADP/SIS is proving its level of commitment to continuous improvement...


HP Infrastructure Gives ING Direct (UK) a Flying Start

ING Direct is part of ING, one of the world's largest financial services institutions and has more than 115,000 employees. ING Direct wants to establish new direct banking operation in...


Increasing ROI and Reducing the Risks of Your Application Portfolio

Application Portfolio Management (APM) solutions help IT executives evaluate the benefits, costs, and risks associated with each application while maximizing the value realized from ongoing software investments. They provide executives...


UK's sit-up Ltd Processes 10,000 Sales Orders Per Day Using Remedy

sit-up Ltd, the UK's premiere interactive content provider, is a pioneering company, set up to create and distribute interactive video content for the next generation of broadcasting. When sit-up Ltd...


White Paper

Featured White Paper

11 things to consider for File Virtualization

As organizations struggle to cope with the exponential growth of data, especially in the unstructured and decentralized file space, the urgency to gain better control, visibility and transparency of file data also grows.

Download Now

Other White Papers

Inter-site Ethernet: A guide to choosing your Ethernet service provider

The market for Ethernet is continuing to grow, as UK organisations appreciate the cost savings,...

Laying the foundations for evolving eGovernment: Why next generation Ethernet technology holds the key

The UK Government has committed to transform the public sector by making truly e-enabled...

See All White Papers