In November 2001, facing a tight economy and with its rates capped by government regulators, Consolidated Edison Company of New York, Inc. (Con Edison) embarked on an effort to find cost savings by looking closely at its own internal processes. The company's first step was to create a Zero-Based Budgeting (ZBB) toolkit, implemented with Mindjet MindManager business mapping software. After examining activities representing just 15 percent of its total Operations and Maintenance (O&M) budget, Con Edison has already realized more than $600,000 in savings.
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