IT infrastructure is a broad term, potentially encompassing interrelated and dependent components from network switches to application and web servers. In this paper, the term application infrastructure is used to mean the set of infrastructure components above the operating system such as databases, messaging servers, application servers and web servers. Application infrastructure management is the discipline of creating and making changes to these application components. Like the related, but different discipline software configuration management, application infrastructure management focuses on the processes for and policies about making changes to infrastructure components that support enterprise applications. This paper describes key metrics in application infrastructure management and how to analyze and improve them, specifically using capabilities in mValent Integrity.
Did you find this white paper useful?
23 out of 50 users found this white paper useful
Related white papers
Habitat Furniture Retailer Builds a New IT Help Desk for Its United Kingdom Operation and Automates Support With FootPrints Web-Based Service Desk Software
Habitat is an innovative and well established upper market home furnishings and accessories retail company whose head office is located in the United Kingdom. The challenge for them was to...
With IT Infrastructure Firmly in View... Sinius Manages Deutsche Bank's IT Assets With AssetCenter
Sinius, established in August 2000 by Deutsche Bank as an independent limited liability entity (GmbH), is currently 70 per cent owned by Deutsche Bank and 30 per cent owned by...
HP ITSM Race to Results Simulation: Fun Way to Learn About ITIL V3 (Long)
Who says learning about IT Service Management (SM) can't be fun? This webcast shows how this engaging simulation is the best tool to increase involvement, commitment, and enthusiasm.
Case Study: Getting a Line on Infrastructure
Brasil Telecom is one of the largest telecommunications companies in Brazil and the second largest broadband operator in Latin America. Given the substantial scope of its operation, Brasil Telecom sought...
State of ITIL Adoption in North America - Survey Results
Results from the latest 2006 CMP Research survey indicate that 67% of North American organizations adopting Information Technology Infrastructure Library (ITIL) are implementing both Service Support and Service Delivery processes....
Reducing Help Desk & Desktop Management Support CostsÂ
A large portion of an IT department's time and money is spent reacting to daily support problems, managing changes in the environment, and coping with growth. Add in the growing...
Solving ITIL Problem Management
Many IT organizations are looking to ITIL as a blueprint for implementing processes and best practices. One of the most challenging ITIL processes to engineer is Problem Management. In addition,...
