The ITIL framework is growing in importance and recognition. This growth partially is due to the emphasis on corporate governance, as influenced by the accounting scandals of recent years. In addition, ITIL is closely related to Business Service Management (BSM) methodology, another powerful industry trend. Both ITIL and BSM focus on aligning IT with the business. BMC Performance Manager is a foundation for both BSM and ITIL. BMC Performance Manager is a flexible and powerful infrastructure monitoring and measurement solution that fulfills many of the demands outlined in ITIL Availability Management best practices.
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