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Management Toolkit

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Breakthroughs in Training Non-Technical Users with Web Conferencing

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26 out of 50 users found this white paper useful


Publisher Citrix Online
Publisher Registration N/A
Topics HR, Video Conferencing, Training, Customer Support Services, Training and Certification, Remote Access - RA Servers, IT HR - Staffing - Training, Online - Distance Education, Help Desk Date added 14 Dec 2005
Downloads 30 Format Webcast

Training non-technical users on new technology can be a real challenge, especially in fields such as healthcare, where users may be highly skilled in their profession but not necessarily comfortable using software. Cyndi Young, an engineering manager at First Insight Corporation, has found a way to train more customers on her company's practice management and electronic medical records management software with fewer training issues and without ever having to leave her office. How does she do it?

Young relies on Citrix® GoToMeeting™ Corporate, an easy-to-use Web conferencing service that helps overcome the challenges that non-technical users face when learning new systems. GoToMeeting Corporate's "simpler is better" approach to technology allows students to focus on the subject being taught, instead of the tool delivering the content.

Attend this 30-minute Webcast to learn how Young increased enrollment, reduced the need for future support calls and cut travel expenses by employing our easy-to-use Web conferencing solution.

At this Webcast you will:

  • Learn how Web conferencing tools not only can save you money on travel costs, but also improve your training methods
  • Discover how online training can become a profit center for your business
  • Find out why an easy-to-use Web conferencing solution can make your training sessions more effective

Register now

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26 out of 50 users found this white paper useful


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