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GoToAssist 7.0: Remote Support Made Easy

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24 out of 50 users found this white paper useful


Publisher Citrix Online
Publisher Registration N/A
Topics IT Reliability, Strategic Planning, Cost Control - Risk Mgmt., Help Desk, ROI - TCO, Remote Access - RA Servers, Resources Mgmt. Date added 01 Apr 2006
Downloads 688 Format Webcast

Citrix® GoToAssist™ is revolutionizing how technical support and services are delivered to customers throughout the world, while helping thousands of businesses like yours increase revenue and reduce costs in support, IT and consulting departments. Purpose-built for support, GoToAssist is consistently chosen by customers due to a faster time to connect, faster time to resolve issues and overall ease of use. Now you have one more reason to learn how GoToAssist can positively impact your bottom line.

Get a closer look at GoToAssist 7.0 during this 45-minute Webcast, now available on demand. It explores why this industry-leading remote-support solution is a "must have" for your business and the opportunities it can offer to increase ROI, reduce operational costs, and allow you to provide better service to both internal and external customers.

In just 45 minutes you will:

  • Learn about the new features of GoToAssist 7.0, including Manager's Dashboard, Multi-Session Phone Mode, expanded Integration and the Best Practices Resource Center.
  • Hear how customers are seamlessly integrating ChatLink with their knowledge base solutions prior to transferring the customer to the next representative.
  • See why GoToAssist won the coveted Product of the Year award from Customer Interaction Solutions.
Speakers:
Shelly Cobb, Product Marketing Manager for Citrix GoToAssist and Barry Dacus, Product Line Manager for Citrix GoToAssist

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Did you find this white paper useful?
24 out of 50 users found this white paper useful


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