| Publisher | Citrix Online | ||
|---|---|---|---|
| Format | Webcast | Date added | 29 Mar 2006 |
| Topics | IT Reliability, Remote Access - RA Servers, Help Desk, HIPAA, Customer Support Services | ||
| Downloads | 54 | ||
Healthcare providers depend on the latest technology to perform their critical, life-saving tasks. Yet when healthcare professionals need technical support to keep their systems running smoothly, they get stuck troubleshooting over the phone - a tedious, time consuming and error-prone task.
Listen to this 60-minute Webcast from Citrix Online, now available on demand, to learn how healthcare organizations like Eclipsys Corporation rely on remote support to help meet HIPAA-compliance guidelines while improving patient care, increasing speed of service and reducing IT costs.
In just 60 minutes you will learn:
- How Eclipsys Corporation is able to reduce costs while providing thousands of physicians and other clinicians with fast, secure online support
- How advances in policy-based encryption technologies make it easy to transmit private customer information and other sensitive material securely via the Internet
- Best practices and strategies for protecting customer privacy while troubleshooting healthcare systems
Robert Bell, Director of Product Support Services, Eclipsys Corporation and Shelly Cobb, Product Marketing Manager for Citrix GoToAssist
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