AMT's goal was to benefit from a remote distribution technology to enable the rapid distribution of updates when needed but also to authorize "on-demand" distribution and the follow-up on dedicated applications running on Bore@l workstations across the administrative sites. The solution also should allow AMT to automatically distribute variable data, such as rates which are subject to frequent change, to servers and workstations. The Bore@l workstation developed by AMT fits with Credit Agricole's corporate strategy. The BMC Configuration Management solution offered the two-fold advantage of natively supporting versioned applications, without the need for custom development, as well as on-demand remote distribution of variable data requiring daily updates.
Related white papers
Ventura Expands Service Management With HEAT
Ventura provides outsourced customer contact centre services. As Ventura has matured the software has grown with it, and it is providing a solid foundation as the company moves towards ITIL...
ITIL v2 Foundation Certification Boot Camp
Learn about process improvements, benefits, and challenges, and get your ITIL Foundation certification. Description: In this accredited course, learn the key concepts of each IT Infrastructure LibraryTM (ITIL®) function and process for...
ITIL v3 Foundation Certification Boot Camp
Learn about process improvements, benefits, and challenges of ITIL v3, and get your ITIL Foundation certification. Description: This hands-on training program for IT Infrastructure LibraryTM (ITIL®) Foundation certification introduces you to the...
ITIL and Best Practices Frameworks; featuring HP and Results Positive!
Organizations implementing best practices are specifically focusing in on best practice frameworks like ITIL v3 because it helps organizations align their operations around a focus on the services IT is...
CGI Group Inc. Turns to BMC Application Problem Resolution to Improve Customer Satisfaction for Top Telecommunications Client
CGI Group Inc. is one of the largest IT and business process service firms in North America. The company wanted to improve process for resolving application problems for CGI's top...
Fujitsu Transaction Solutions Minimizes Downtime and Drives Out Costs With BMC Application Problem Resolution
Fujitsu Transaction Solutions Inc. is a lifecycle solutions provider of hardware, software, and services for consumer transaction environments in North America. The company needed to lower support costs and improve...
Largest U.S. Integrated Direct Marketer of Consumer Electronics Maintains Hundreds of Customized Enterprise Applications With BMC Application Problem Resolution
Crutchfield Corporation is the nation's first integrated marketer of consumer electronics products. The company needed to streamline integration, migration, upgrades, and general problem resolution for an exceptionally complex, proprietary, 250-application...


