As a major pediatric referral center, the mission of Boston Children's Hospital is to provide the highest quality health care. The hospital needed to maintain up to date server documentation for HIPAA compliance, change management, and troubleshooting, keep servers current with all security patches, and also needed automated solutions to help IT staff during limited downtime maintenance periods. Impressed with Enterprise Auditor's easy deployment and its in-depth reporting, Arrington chose Ecora.
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