Dell and Altiris provide optimized client system lifecycle management for Dell customers with the launch of OpenManage Client Administrator (OMCA). Dell has developed its Scalable Enterprise Reference Architecture. This model describes the components, workflow, and capabilities that Dell recommends as key considerations for those customers striving to balance short-term management needs with long-term business goals. While the Altiris SOA shares similar drivers to the Dell model, it is important to note that Altiris has elected to base its architecture and processes around the Information Technology Infrastructure Library (ITIL). While this white paper strives to map the Altiris SOA as a plausible implementation of Dell's reference architecture, ITIL is the major driver behind Altiris product strategy.
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