| Publisher | Micromuse | ||
|---|---|---|---|
| Format | 64.5KB PDF | Date added | 08 Jul 2004 |
| Topics | ITIL, Service Level Management | ||
| Downloads | 58 | ||
Network and business infrastructure play a pivotal role as the foundation layer, or superhighway for communication and execution of all trading floor transactions, inter-departmental processes, and even IT workflow - it is for this reason that visibility and assurance of this layer is critical to overall business and service assurance. It is for this reason that leading financial services organizations often place their focus on key areas such as business continuity, transaction assurance, and improved visibility and decision making for operations and lines of business, and are undertaking new operational process (like ITIL for service management) and implementing the necessary tools to deliver accurate, realtime asset and infrastructure visibility.
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