| Publisher | Oracle | ||
|---|---|---|---|
| Format | Date added | 10 Mar 2006 | |
| Topics | Resources Mgmt., Cost Control - Risk Mgmt. | ||
| Downloads | 30 | ||
Challenged by management to improve its service organization, Business Objects needed to quickly implement a solution that would deliver increased visibility and control over its worldwide consulting operations. In particular, the company wanted to control project costs and increase resource efficiencies to improve customer service and enhance profitability. They focused on replacing multiple in-house legacy systems with Oracle's PeopleSoft Enterprise Service Automation (ESA) in just 90 days, using an accelerated implementation strategy based on business process modeling.
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