| Publisher | SAS Institute | ||
|---|---|---|---|
| Format | 1.3MB PDF | Date added | 15 Dec 2005 |
| Topics | ITIL, Best Practices, Financial Management | ||
| Downloads | 19 | ||
Businesses and organisations today are focusing on improving managerial control of IT activities and costs. This brings new challenges leading to resources being focused on improving existing systems and integrating them with each other, with the organisation's co-workers, and with operative processes. ITIM's system support helps these businesses and organisations quality assures follow-up and management of their business models as well as to harmonize and systematize technology. Companies are looking for standards that can help with increasing managerial control over IT operations and processes. Leading standards currently available are the Technology Infrastructure Library (ITIL), and the British Standards (BS15000). These standards come from best practise over years of experience.
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